If you recently visited the Matcha Store and have questions about it, you visited the right place 😃.
How can I purchase Matcha merch?
Visit our store at matcha.xyz/store, which is powered by slice.so.
What currency do I need to make purchases?
USDC token on Base chain.
Do I get a discount for being a Matcha trader?
This is something slated for a future update, so stay posted 😃
How long will my item take to ship?
You can view the estimated shipping time when browsing the individual item in the store
How can I track my item once I’ve purchased it?
All orders are tracked on the Slice store purchases page.
make sure your wallet that you purchased the item with is connected to the site.
orders will be updated with shipping information as soon as it’s available. **check product descriptions for shipping lead times.
What if my item is damaged or didn’t arrive? Do I get a refund?
We will issue refunds or replacements on a case-by-case basis. Please reach out to Support if you'd like to talk about a damaged item.
What countries do you ship to?
At this time, any and all. We’ll let you know if we can’t ship to you.
When will we see new products?
We plan on launching new products every month. Keep an eye on our official socials so you don’t miss the drop!