Matcha Store FAQ

Frequently Asked Questions about the Matcha Store

If you recently visited the Matcha Store and have questions about it, you visited the right place 😃.

How can I purchase Matcha merch?

• Visit our store at matcha.xyz/store, which is powered by slice.so.
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What currency do I need to make purchases?

• USDC token on Base chain.
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Do I get a discount for being a Matcha trader?

• This is something slated for a future update, so stay posted 😃
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How long will my item take to ship?

• You can view the estimated shipping time when browsing the individual item in the store
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How can I track my item once I’ve purchased it?

• All orders are tracked on the Slice store purchases page.

  • make sure your wallet that you purchased the item with is connected to the site.

  • orders will be updated with shipping information as soon as it’s available. **check product descriptions for shipping lead times.

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What if my item is damaged or didn’t arrive? Do I get a refund?

• We will issue refunds or replacements on a case-by-case basis. Please reach out to Support if you'd like to talk about a damaged item.
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What countries do you ship to?

• At this time, any and all. We’ll let you know if we can’t ship to you.
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When will we see new products?

• We plan on launching new products every month. Keep an eye on our official socials so you don’t miss the drop!